Consumer GI Operations is a team that supports the General Insurance (GI) operations at Income. We played a key role in GI Consumer Business by supporting our stakeholders in Underwriting, Policy Servicing and Claims processing. As a Senior Executive in Consumer GI Operations, Personal Insurance Claims, your key responsibilities include the following: -
- Assess and negotiate settlement of Personal Insurance claims within the approved delegated authority limit
- Ensure prompt, fair and reasonable claims settlement of claims
- Liaise with various external service providers such as surveyors, loss adjuster or assistance company where necessary
- To be vigilant and escalate suspicious case for further investigation
- To assist supervisor in preparing and analyzing exception reports and daily productivity reports
Qualifications
- Degree/Diploma holder in any field
- Candidates with insurance certifications BCP, PGI, ComGI preferred
- Have 1 to 2 years of working experience in the Personal Insurance industry in a similar capacity preferred
- Have good analytical, communication and negotiation skills
- Service oriented with excellent communication, interpersonal and presentation skills
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