Job Title
Senior Property Officer (I&L, Central West)Job Description Summary
Performs the administrative functions of the Property Management Team assuring a high level of professionalism in property issues, including timely response to and resolution of any tenant requests or concerns.Job Description
What you will be doing:
- Issue quotations to the Client for rectification/repair works in common areas and tenant units, including minor building repairs.
- Follow up with contractors on quotations, pricing, and scheduling of rectification works.
- Update the Client on work completions, including system updates.
- Conduct daily inspections to ensure general cleanliness of the premises and follow up with the cleaning team on findings.
- Inspect and assist in managing soft services such as pest control, cleaning, and landscaping.
- Conduct vacant unit inspections and prepare reports, including monthly occupancy rate reports for submission to the Client.
- Prepare tenancy documents such as Key Collection, Key Return, and Pre-Termination Inspection forms for submission to the Client and tenants.
- Conduct and attend unit handovers and takeovers with incoming or outgoing tenants.
- Attend pre-termination inspections and advise tenants on reinstatement guidelines in accordance with Client requirements.
- Assist and follow up on unit terminations and reinstatement works.
- Ensure all reinstatement and renovation works comply with tenancy agreements and contract requirements.
- Assist with tenant unit viewings (e.g., unlocking and locking units).
- Liaise with Client representatives on tenancy-related matters and provide updates (e.g., tenant disputes, tenancy, and space issues).
- Maintain and update tenancy records and tenant contact lists.
- Respond to tenant emails regarding complaints, feedback, renovation/fit-out guidelines, and permit-to-work requests.
- Send circular emails to tenants regarding notices and announcements.
- Prepare incident reports and follow up until closure.
- Compile service reports and prepare weekly/monthly reports for the Client.
- Familiarity with CMMS and PROMPT systems.
- Perform any other duties as assigned, including covering other sites on an ad hoc basis.
You are:
- Minimum NITEC/Higher NITEC in Facilities Management, Building Services, Property Management, or any other relevant discipline.
- At least 3 years of relevant experience in facilities or property management, preferably in an industrial or commercial setting.
- Familiarity with building maintenance, soft services (e.g., cleaning, pest control, landscaping), and tenancy management.
Why join Cushman & Wakefield?
As one of the leading global real estate services firms transforming the way people work, shop and live working at Cushman & Wakefield means you will benefit from;
- Being part of a growing global company;
- Career development and a promote from within culture;
- An organisation committed to Diversity and Inclusion
We're committed to providing work-life balance for our people in an inclusive, rewarding environment.
We achieve this by providing a flexible and agile work environment by focusing on technology and autonomy to help our people achieve their career ambitions. We focus on career progression and foster a promotion from within culture, leveraging global opportunities to ensure we retain our top talent. We encourage continuous learning and development opportunities to develop personal, professional and technical capabilities, and we reward with a comprehensive employee benefits program.
We have a vision of the future, where people simply belong.
That's why we support and celebrate inclusive causes, not just on days of recognition throughout the year, but every day. We embrace diversity across race, colour, religion, gender, national origin, sexual orientation, gender identity or persons with disabilities or protected veteran status. We ensure DEI is part of our DNA as a global community - it means we go way beyond than just talking about it - we live it. If you want to live it too, join us.
INCO: “Cushman & Wakefield”
