Responsibilities:
- Lead project teams and collaborate with various stakeholders to ensure successful system initiatives.
- Understand customer Salesforce architectural requirements and should be able to develop technical solution and recommend the same effectively
- Responsible for application design, solution and development using Salesforce clouds and platform offerings
- Prepare technical solution for customer proposals against RFP’s/RFI’s
- Participate in due diligence meetings with customer to gather more information on proposal, ensuring both business strategy and technological direction is aligned.
- Understanding of Salesforce offerings to position them in relevant solution proposal
- Interacting with the customers for proposal walkthrough, Q&A discussions, visits
- The candidate must keep themselves up-to-date with latest Salesforce product offerings
- Working closely with internal teams and client partners to develop an appropriate customer experience, assigning work through the correct communication channels to functional consultants and monitor performance providing advice, guidance and assistance.
- Identifying and mitigating technical risks across the architecture.
- Lead DR planning activities and provide relevant technical recommendations on solutions to customers’ business needs in this area.
- Implementing robust data security measures and ensuring compliance with data privacy regulations.
- Designing solutions for secure and efficient user access and identity management.
- Should be willing to travel to perform the required functions
Desired Skills & Experience
- Bachelor’s degree in Computer Science, Information Technology, Engineering, Business Administration, or a related field.
- Around 12 to 15 years of strong IT experience in architecting complex solutions for Salesforce products, well versed with Salesforce data model and technical architecture, as well as understanding of various third-party integration methodologies supported by Salesforce.
- Demonstrable stakeholder management skills and experience. Comfortable advising, mentoring, educating and influencing diverse teams on topics including Application Design, Solution Capabilities, System Landscape, Adoption and Change Management, Centre of Excellence and Governance as they relate to the Salesforce Platform.
- Expert knowledge of Salesforce product suite and AppExchange products, with strong experience with configuration, customization, programming with Lightening classes, lightening & apex Webservices, APIs, Lightning Aura / Lightning Web components.
- Excellent understanding of overall Project Life Cycle (analysis, delivery, testing, quality, deployment etc)
- Thorough understanding of development methodologies like Waterfall, Agile, Hybrid.
- Salesforce certifications such as Certified Application Architect / System Architect / Solution Architect / Integration Architecture Designer / Data Cloud are highly desirable.
Interpersonal Skills
- Excellent written, verbal and presentation skills
- Ability to effectively prioritize and execute tasks, and collaborate with various stakeholders and deliver in tight timelines
- Experience working in a team-oriented, collaborative environment
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