Our client is seeking a detail-oriented and technically proficient ServiceNow Developer, responsible for implementing and enhancing core modules such as Incident, Problem, Change, and Service Request Management. The role demands a strong foundation in Discovery configurations, scripting, form customization, and continuous platform optimization. The ideal candidate will ensure platform reliability through proactive monitoring and contribute to a seamless user experience across various ServiceNow components.
Responsibilities
- Implement and optimize Incident, Problem, Change, and Service Request Management workflows in alignment with business requirements.
- Configure and update Discovery schedules , monitor daily runs for errors, and troubleshoot issues to ensure reliable CI identification and population.
- Enhance Discovery probes and patterns to support complex infrastructure and cloud environments.
- Continuously improve the ServiceNow platform through iterative enhancements, user feedback incorporation, and performance tuning.
- Customize form layouts , fields, and user interfaces to support data consistency and usability across modules.
- Tailor and extend CAB Workbench functionality to support automated workflows and board operations.
- Develop and maintain robust REST/SOAP API integrations with external systems.
- Manage Scheduled Jobs , Script Includes , Business Rules , and automation scripts for operational efficiency.
Requirements:
- 3 years of hands-on experience in ServiceNow development.
- Proven track record with ServiceNow ITSM modules and Discovery implementation.
- Experience with form customization, API integration, and dashboard/report creation.
- Demonstrated experience in troubleshooting platform issues and scripting errors. Other tools: JavaScript/ Glide Scripting, Workflow, Form and UI Customization
Interested applicants, please send your updated resume MS Word to [email protected] .
Please Indicate Job Code “105- Servicenow” on the email subject
We regret that only shortlisted candidates will be notified.
Formilleza Jacqueline Rey (Reg. Nos. R1104128)
IT Consultancy & Services Pte Ltd
EA License No.: 92C5311
Please visit www.itcspl.com to learn more information about ITC
