Location: Jamiyah Halfway House, Singapore
Job Type: Mon - Fri, Alt Sat (Half-Day)
Why Work at Jamiyah Singapore?
- Purposeful Work Environment: Be part of an organization that integrates social service values and helping the community.
- Professional Growth : Access training and development opportunities to enhance your skills and contribute to a compassionate and culturally diverse team.
- Positive Impact: Play a crucial role in amplifying the organization's mission, enhancing its visibility, and establishing relationships with various stakeholders.
Duties & Responsibilities
- Attend to residents’ daily needs and respond to complaints or requests promptly.
- Conduct daily engagement sessions with residents during shifts.
- Carry out routine checks (dorms, vehicles, lockers, kitchens, rooms, body checks).
- Ensure proper handover of cash, keys, property, and resident headcount.
- Submit timely reports (incidents, hospitalisation, case updates).
- Flag behavioural or emotional concerns to Case/Social Workers.
- Support Team Leader in planning programmes, workshops, and outings.
- Monitor and report estate matters (facilities, vehicles, equipment).
- Follow workplace safety and health (WSH) guidelines.
- Escort residents to appointments and Jamiyah events.
- Provide operational and logistics support for programmes and events.
- Take part in Jamiyah and Halfway House events.
- Perform other duties as assigned by the Head of Operations or Team Leader.
Requirements
- Minimum GCE 'O' Level or NITEC in Commercial Studies or relevant field.
- Proficiency in Microsoft Office (Word, Excel, PowerPoint, Access); basic data handling and reporting.
- Prior experience in institutional operations, facility management, or similar environment is an advantage.
- Strong communication and interpersonal skills; able to handle residents with empathy and assertiveness.
- Responsible, observant, disciplined, team-oriented, able to follow protocols and maintain confidentiality.
- Willing to work beyond normal working hours and weekends, if required.