Job Description/Responsibilities:
1. Maintenance Management
- Plan, schedule, and oversee the preventive and corrective maintenance of M&E systems, including ACMV, electrical, plumbing, elevators, and fire protection systems.
- Ensure compliance with statutory requirements for equipment and systems, such as inspections and certifications.
- Conduct regular inspections of M&E installations to identify potential issues and recommend solutions.
2. Vendor and Contractor Management
- Manage and supervise external service providers and contractors to ensure service quality and adherence to maintenance schedules.
- Evaluate and negotiate contracts, ensuring cost efficiency without compromising quality.
- Oversee repair works and renovations to ensure they align with mall standards and safety regulations.
3. Energy Management
- Monitor and analyse energy consumption, proposing strategies for energy efficiency and cost reduction.
- Implement and maintain energy management systems (eg. Building Management System, BMS).
- Stay updated on sustainability initiatives and ensure compliance with green building standards if applicable.
4. Budgeting and Cost Control
- Prepare and manage budgets for M&E operations, ensuring cost-effective use of resources.
- Track expenses and ensure all works remain within approved budgets.
- Provide detailed reports on expenditures and recommend cost-saving measures.
5. Crisis and Risk Management
- Lead emergency response efforts for M&E-related incidents, such as power outages, fire alarm activations, or equipment malfunctions.
- Develop and maintain contingency plans for critical system failures.
- Ensure compliance with safety protocols to mitigate operational risks.
6. Compliance and Reporting
- Ensure all M&E operations comply with local building codes, workplace safety, and health regulations.
- Prepare and submit regulatory documentation and reports.
- Coordinate audits and inspections from government authorities or certification bodies.
7. Team Leadership and Development
- Supervise and guide the in-house M&E team, providing training and development to enhance their technical skills.
- Delegate tasks effectively and monitor performance to ensure high operational standards.
- Foster a culture of teamwork and accountability among staff.
8. Project Management
- Manage M&E aspects of renovation or upgrading projects, ensuring timely completion and quality assurance.
- Coordinate with architects, engineers, and contractors during planning and execution phases.
- Monitor project progress and address technical challenges.
9. Technology Integration
- Evaluate and adopt new technologies to enhance operational efficiency, such as IoT for predictive maintenance or smart building solutions.
- Maintain and troubleshoot automated systems, ensuring their optimal performance.
Undertake any other duties as assigned by Senior Manager, Property Operations.
Key Qualification
- Diploma or Degree in Mechanical, Electrical, Facilities Management, Building Services, or related engineering discipline.
- Minimum 3 years of relevant experience in M&E operations, preferably within a retail or commercial building environment.
- Strong technical knowledge of building systems and statutory requirements.
- Familiar with BMS (Building Management System), permit-to-work systems, and maintenance software.
- Good communication and coordination skills with both internal stakeholders and external vendors.
- Ability to work independently and respond promptly during emergencies or breakdowns.
- Hands-on, solution-oriented, and proactive in maintenance and facilities issues.
Preferred Qualifications / Skills:
- Fire Safety Manager (FSM) certification is an advantage
- Green Mark / Energy Management knowledge will be a plus
- Familiarity with workplace safety practices (WSH certifications)