Be part of our exciting new outlet opening soon at VivoCity! Put your customer service skills to work and help us create unforgettable dining moments.
Key Responsibilities
- Greet and welcome guests warmly in accordance with Japanese hospitality etiquette
- Present menus, take orders accurately, and serve food and beverages efficiently
- Attend to guests’ needs throughout their dining experience with a courteous and proactive attitude
- Maintain cleanliness and tidiness of dining and service areas
- Assist in table clearing, resetting, and turnover
- Collaborate with kitchen and cashier teams to ensure smooth operations
- Handle guest inquiries, requests, and feedback professionally
- Follow all food hygiene and safety regulations
- Support any ad-hoc tasks or side duties as assigned by supervisors
Requirements
- Prior F&B or hospitality experience preferred, but not mandatory
- Passionate about customer service and Japanese culture
- Positive attitude, team player, and strong sense of responsibility
- Able to work shifts, weekends, and public holidays
- Good communication skills
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