Prudential’s purpose is to be partners for every life and protectors for every future. Our purpose encourages everything we do by creating a culture in which diversity is celebrated and inclusion assured, for our people, customers, and partners. We provide a platform for our people to do their best work and make an impact to the business, and we support our people’s career ambitions. We pledge to make Prudential a place where you can Connect, Grow, and Succeed.
Job Profile Summary:
Partnership Lead role is focusing on building and executing a robust partnership onboarding framework to foster new relationships and sustain new accounts. Role will be leading the development and delivery of a strategic product roadmap for non-exclusive partner programs, ensuring timely product launches. This includes managing governance and compliance matters, such as due diligence and audits, and actively tracks business and project KPIs—including planning, budgeting, and resourcing—while overseeing implementation progress and addressing dependencies, risks, and issues. Additionally, this role would also need to collaborates closely with the channel head and internal stakeholders to support partner requests, covering areas like marketing materials, campaigns, initiatives, and system setups.
Job Description:
- Work with product team to develop and launch new products for partner(s)
- Improve existing features/benefits of products by identifying customer pain points/ feedback from partners.
- Work with other internal cross functional teams to ensure that the products are aligned with the company overall strategy.
- Prepare for key meetings (e.g. Steering Committee meetings, Business Performance Reviews, PDPG meetings, regular Dialogues with senior management) and business planning sessions with bank partners, as well as documenting and following up on action items with the respective internal and external stakeholders.
- Acquire a deep understanding of customer needs and partner’s requirements, and continuously propose and execute innovative solutions and managing below the line campaigns for non-exclusive partnerships
- Assist in managing information on daily operations of the partnership, including efficient and timely communications / updates to bank partners on marketing campaigns, product launches and operational matters.
- Work with external and internal stakeholders to ensure timely application deployment for bank partner. In the event of issues, to engage relevant stakeholders immediately for timely resolution for our bank partner.
Who we are looking for:
Competencies & Personal Traits
- Able to work in a fast-paced environment, and work independently
- Able to articulate well and voice his/her opinions
- Must have good interpersonal skills that can support partnership management and stakeholder engagement
Working Experience:
- Experience in working in financial services sector and/or experience in product management
- At least 3-5 years of relevant experience in bancassurance or partnership setups
- Advisory experience in bancassurance setting is appreciated
Education:
- Degree in Business or related fields of study
Prudential is an equal opportunity employer. We provide equality of opportunity of benefits for all who apply and who perform work for our organisation irrespective of sex, race, age, ethnic origin, educational, social and cultural background, marital status, pregnancy and maternity, religion or belief, disability or part-time / fixed-term work, or any other status protected by applicable law. We encourage the same standards from our recruitment and third-party suppliers taking into account the context of grade, job and location. We also allow for reasonable adjustments to support people with individual physical or mental health requirements.
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